Currently, we are able to treat cats and dogs. If you have a different pet please give us a call and we will try to assist you.
We bring our mobile service directly to your house. We treat your pets inside your home to keep them happy and comfortable
Our mobile veterinarians currently operate in the following cities: Austin, Brooklyn, Dallas, Denver, Houston, Las Vegas, Miami, Phoenix, Portland, Sacramento, Seattle, and Tampa. With more cities to come!
Please be aware that services may vary from city to city, and your veterinarian will determine final costs. To schedule an appointment, please, use our online booking form or call 844-722-8387
Our customer support team are available from 8am to midnight on weekdays, and from 8am to 9pm on weekends. Home visits schedule varies between cities. Please visit Our Locations page for more information.
Please call us first to find out if your pet is actually in need of urgent care. We would normally recommend you go to a clinic or a pet hospital in real emergency cases.
Cancellations made 24 hours or less will be subject to a charge of the Home Visit Fee of $75 as per our cancellation policy.
We have multiple appointments daily and ask that our staff and customers wear masks and wash their hands before each appointment.
If you or someone in your household has tested positive for COVID-19, please reschedule your appointment for a later date. There is no fee for rescheduling.
We accept all major forms of credit and debit cards as payment. If you have pet insurance, you can submit your itemized invoice to your insurance provider for reimbursement.
When you book your next appointment with us, you will be able to apply for the coupon at that visit. The team will ask to see the coupon and mark that it has been used for your appointment on the invoice.
Yes! When setting up your appointment, you can ask us to book you with the available veterinarians.
An appointment will vary between 45 – 60 minutes. More time will be needed if we see multiple pets during the visit.
We will bring our mobile service directly to your house. We try our best to be punctual and will give you a call if we are running late or if there is traffic.
During the visit, the vet performs a thorough head-to-tail inspection that includes their eyes, ears, body, weight, and the discovery of their overall health. We carry supplies needed for your scheduled appointment and can have a pharmacy order any meds for you that we don’t stock. We have local labs we work with where we can send any samples. And of course, we share the results with you.
Appointments are scheduled in a four-hour time block for routing purposes.
Typically 24-48 hours before your appointment, a pet specialist will reach out to you via text or email to confirm your appointment, complete a medical intake about your pet, and provide a more accurate estimated arrival time.
We recommend creating a safe and comfortable space for your pet to feel as relaxed as possible. Please also have a copy of your pet’s medical records, especially if this is the first appointment.
You can request your pet’s medical records and vaccination history by sending a message through our Contact Us Page or email us at firstname.lastname@example.org If you have more questions, don’t hesitate to call our service number 888-807-2932.
Our vets work with partners like Vetsource and Chewy.com for our online pharmacy. We will provide you with a physical, SMS, or email copy of your prescription to access it on our app or at your preferred pharmacy. In the link, you can click on your pharmacy location.
First-time prescriptions are shared by the veterinarians. Refills can be completed through the online portals.
Puppies and kittens will need booster vaccines every three to four weeks until they are at least 16 weeks of age. After they have completed their vaccine series, we will find a care plan that suits their adult boosters to their individual lifestyles.
Rabies vaccines are required by law every three years after their first annual booster.
Generally speaking, your pet is only required to get the core pet vaccinations. For dogs, this includes distemper, parvovirus, hepatitis, and rabies. For cats, this includes panleukopenia, calicivirus, rhinotracheitis (herpesvirus) and rabies. After the initial one year booster, most core shots only need to be revaccinated every three years.
To keep your pet healthy, you should visit the veterinarian for a preventative exam at least once a year. Puppies and kittens should be seen every month for the first four months.
Get in touch with our friendly support team
Home Visits: 8am – 7pm (Mon – Sat), varies by locationOn-call Support: 8am – 12am EST (Mon – Fri)8am – 9pm EST (Sat – Sun)
Home Visits:8am – 7pm (Mon – Sat), varies by locationOn-call Support:8am – 12am EST (Mon – Fri)8am – 9pm EST (Sat – Sun)
© 2022 The Vets.
Sign up to receive our latest updates, tips, and exclusive offers. No spam.
In order to complete your request, please complete the following information. By submitting this request, you are asking us not to share your information with third-parties in exchange of anything of value. For more details about your right to direct us not to sell your personal information, please see here.