What To Do if Your Colleagues Appear to be Struggling?

Dr. Becky Nicholson

It is common for struggles to reveal themselves in the workplace. Work is separate from home and can be a ‘safe place’ to share, or merely an involuntary outlet for suppressed troubles. Struggles can manifest in a variety of ways. Knowing how and when to help a colleague is invaluable.

Recognizing Signs of Stress

Stressed workers will often perform poorer than usual. Personal hygiene may drop, punctuality could be affected, and you may notice tiredness or apathy. If you pick up on these signs in a coworker, try to reach out.

Be Available

Simply letting a colleague know that you have noticed they’re not 100% can help them considerably. They may not want to share, but you can be approachable and available.

Validate Their Concerns

This may be easier with a work issue than a private issue, but showing a stressed colleague they’re not alone is beneficial. Stress can leave people feeling isolated, low in confidence, and like they don’t belong. Don’t pretend you have experienced something similar if you haven’t – but sharing a gripe might be reassuring.

Have A Plan

While relating to a colleague’s problem can help, try to avoid an uncontrolled moan. Keep your focus, and practice active listening (engage with what your colleague is telling you and respond thoughtfully). You could help them establish a way forward but avoid giving unwanted advice. It is natural to want to help problem solve, but your colleague may only need to offload.

It is natural to want to help problem solve, but your colleague may only need to offload.

Be Cautious

Be aware that you cannot solve all of other people’s problems. Being a confidante can be demanding. If you are suffering while trying to help a coworker, or you suspect serious issues like substance abuse may be a factor, be mindful and seek additional help.

Becky Nicholson

Becky has worked as a vet in the South West of England since graduating in 2011. Having worked with farm animals and horses in the past, Becky now works solely with pet animals. She particularly enjoys caring for elderly patients and those with long-term health conditions.